Return & Refund

You can return your filter within 30 days of the shipping date.

Returning an item...

1. Contact us directly at

2. Our service team will reach out to you within 48 hours.

3. Once the item is received in our warehouse and inspected, your refund will be processed within 7 business days.

Important Notes

• Returned items must be unused, and in the same condition as received.

• Items should be returned with the original packaging.

Damaged/Missing Items

• Sometimes, problems occur during shipping. If a product is damaged or missing, reach out to us immediately so we can help.

• We will only be able to reship your order if it has been less than 30 days.

Canceled Orders Policy / Change of Mind

• Most orders will ship out the same day or within one business day. If you want to cancel a confirmed order, you should reach out to us immediately.

• If your order has already shipped, we are unable to cancel your order.

• There is a 10% restocking fee on returns due to change of mind.

Refused Shipments / Undeliverable Address

Please reach out to our support team if:

• The delivery is refused, and the shipment is returned to our warehouse

• The destination is an undeliverable address and your package is returned to us

• Alternatively, we will send an email to you once we update your shipping address and/or shipping method.